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Frequently Asked Questions

Once your package is sent out, you&apos;ll receive an email containing tracking details. Please be on the lookout for an email with the subject &quot;Your TexTale Shipment is Secure with Route.&quot;&#xA0;&#x1F609;&#xA0;

Once your package is sent out, you'll receive an email containing tracking details. Please be on the lookout for an email with the subject "Your TexTale Shipment is Secure with Route." 😉

Where can I track my order?

DELIVERY & SHIPPING

Do you you ship worldwide?

Do you offer free shipping?

How long will it take to get my order?

Can I make changes to my order?

I have not received my order, what do I do?

What if I received damaged/incorrect/incomplete package?

ALL ABOUT EXISTING ORDER

Wash and care instructions

If it's water-resistant, how do I wash it?

How do I select the right size?

How to maintain wrinkle-free look?

Are all your items stain and water-repellent?

What is your product made of?

Do you use harsh/toxic chemicals?

Is it toxic to the skin?

Will it trap my sweat inside?

Where are your products manufactured?

Do you have women's line?

PRODUCTS, SIZE, & CARE

How can I place a return or exchange?

What's your return policy?

RETURNS & EXCHANGES

Can I use a promotional code on an order with sale/discounted Items?

My code isn't working, what do I do?

I ordered yesterday, and now the item is on sale. Can I get a discount?

What's the currency you use?

PRICES, PAYMENTS, & PROMOTIONS

Coming Soon

REWARDS POINTS

Where can I track my order?Updated a year ago