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About Us

Frequently Asked Questions

Welcome to the TexTale Help Center – your style sanctuary for all things fashion and function! Dive into a world of assistance tailored to elevate your experience with our clothing collections. From sizing guides, to care instructions and troubleshooting, our Help Center is here to ensure you navigate the world of TexTale with ease. Unleash your wardrobe potential and make every outfit extraordinary with the guidance and expertise found in our TexTale Help Center. Because fashion should be effortless, exceptional, and never boring just like your experience with us!

TexTale - Basics should be simple, exceptional and never boring.

Do you you ship worldwide?

Do you offer free shipping?

How long will it take to get my order?

Where can I track my order?

DELIVERY & SHIPPING

Can I make changes to my order?

I have not received my order, what do I do?

What if I received damaged/incorrect/incomplete package?

ALL ABOUT EXISTING ORDER

Wash and care instructions

If it's water-resistant, how do I wash it?

How do I select the right size?

How to maintain wrinkle-free look?

Are all your items stain and water-repellent?

What is your product made of?

Do you use harsh/toxic chemicals?

Is it toxic to the skin?

Will it trap my sweat inside?

Where are your products manufactured?

Do you have women's line?

PRODUCTS, SIZE, & CARE

How can I place a return or exchange?

What's your return policy?

RETURNS & EXCHANGES

Can I use a promotional code on an order with sale/discounted Items?

My code isn't working, what do I do?

I ordered yesterday, and now the item is on sale. Can I get a discount?

What's the currency you use?

PRICES, PAYMENTS, & PROMOTIONS

Coming Soon

REWARDS POINTS