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Frequently Asked Questions

<div data-block="true" data-editor="6cula" data-offset-key="chad8-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="chad8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="chad8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px;">No, our products are not toxic to the skin. &#x1F609;</span></span></div></div><div data-block="true" data-editor="6cula" data-offset-key="4u7eq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="4u7eq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="4u7eq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="6cula" data-offset-key="7vh1h-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="7vh1h-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="7vh1h-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px;">All TexTale products have obtained the OEKO-TEX&#xAE; STANDARD 100 certification (one of the most well-known labels worldwide for checking harmful substances). It means that every thread, button, and other accessories have been tested for harmful substances, ensuring that the product is safe for human use.</span></span></div></div>

No, our products are not toxic to the skin. 😉All TexTale products have obtained the OEKO-TEX® STANDARD 100 certification (one of the most well-known labels worldwide for checking harmful substances). It means that every thread, button, and other acc

Is it toxic to the skin?

PRODUCTS, SIZE, & CARE

Do you you ship worldwide?

Do you offer free shipping?

How long will it take to get my order?

Where can I track my order?

DELIVERY & SHIPPING

Can I make changes to my order?

I have not received my order, what do I do?

What if I received damaged/incorrect/incomplete package?

ALL ABOUT EXISTING ORDER

Wash and care instructions

If it's water-resistant, how do I wash it?

How do I select the right size?

How to maintain wrinkle-free look?

Are all your items stain and water-repellent?

What is your product made of?

Do you use harsh/toxic chemicals?

Will it trap my sweat inside?

Where are your products manufactured?

Do you have women's line?

How can I place a return or exchange?

What's your return policy?

RETURNS & EXCHANGES

Can I use a promotional code on an order with sale/discounted Items?

My code isn't working, what do I do?

I ordered yesterday, and now the item is on sale. Can I get a discount?

What's the currency you use?

PRICES, PAYMENTS, & PROMOTIONS

Coming Soon

REWARDS POINTS

Is it toxic to the skin?Updated a year ago