Frequently Asked Questions logo
Frequently Asked Questions logo

All articles

PRICES, PAYMENTS, & PROMOTIONS

Can I use a promotional code on an order with sale/discounted Items?

Feel free to enjoy our promotions, but keep in mind that promotional codes can't team up with other ongoing offers or sales. Unfortunately, they don't apply to gift cards either. Also, just a heads-up, you can't combine multiple promotional codes at

My code isn't working, what do I do?

No worries! If your promo code isn't working, it might be because it doesn't apply to some items in your order. Remember, our promo codes can't be combined with ongoing promotions or sales and don't work with gift card purchases. Also, please note th

I ordered yesterday, and now the item is on sale. Can I get a discount?

We understand it can be a bit frustrating, but unfortunately, we can't apply discounts retroactively to orders that were already placed. Discounts are only applicable to orders made during the sale timeframe. Thanks for your understanding!

What's the currency you use?

Kindly note that our prices are denoted in US dollars for all customers, regardless of their location, and they are non-convertible.